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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Sorenson

February 23, 2026

5  out of  5
rating by Thomas Sorenson
"Helped me and my ma out extraordinarily!, got my price as simple as ever, cut my insurance price in half, asked for some other info and cut it down even more, would really recommend Chadd!"
We responded:
"Thank you, Thomas, for sharing your experience! It's great to hear that Chadd was able to assist you and your mom so effectively and simplify your insurance process. Your recommendation means a lot to us. "
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Ms Lady

February 18, 2026

5  out of  5
rating by Ms Lady
"I did an online quote and within minutes was contacted by Chadd a live representative he was very polite, professional and informative. He got me an affordable rate for my car insurance and renters insurance. I will definitely recommend to family and friends ."
We responded:
"Thank you, Ms Lady, for sharing your experience! We're glad to hear that Chadd was able to assist you promptly and provide an affordable rate for your car and renters insurance. Your recommendation means a lot to us. "
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Jody Witt

February 17, 2026

5  out of  5
rating by Jody Witt
"I have been with another insurance carrier for 38 years! I thought I was in “good hands” and turns out that was farthest from the truth! My daughter introduced me to Chadd Phieffer and he saved us ALOT of money on our auto and home insurance! That is not even the best part. I feel a connection with Chadd like I have known him for years! He truly cares for people and saving them money! Forever grateful my daughter decided to look into other insurance! Side note: my old insurance agent didn’t even care we cancelled. How’s that for being a loyal customer. Thanks Chadd for everything!"
We responded:
"Thank you, Jody, for sharing your experience! It's great to hear that Chadd was able to help you save on your auto and home insurance while building a meaningful connection. We're grateful for your trust and look forward to continuing to serve you."
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Makayla Witt

February 14, 2026

5  out of  5
rating by Makayla Witt
"Chadd Phieffer is my agent and saved me $130 from my previous insurance company. He also saved my parents $50 who were with Allstate for 38 years. He is very kind and extremely helpful with explaining things throughout the process. Highly recommend Statefarm and especially Chadd as an agent!"
We responded:
"Thank you, Makayla, for sharing your experience with Chadd Phieffer! It's great to hear he was able to help you and your parents save money while providing clear explanations. We appreciate your recommendation and support."
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Kimberly Russo

February 14, 2026

5  out of  5
rating by Kimberly Russo
"Been with State Farm since early 1990s. First accident happened last week when someone hit my car when I was driving home. I was so anxious and after a few days of back and forth phone calls with claims office I just wanted to talk to a person. Brad ended up being that guy. He said the perfect response during our conversation which was “it’s going to be ok”. He was the first person to say that after a week of frustration and it really stuck with me. I needed to hear that so thank you for those words."
We responded:
"Thank you, Kimberly, for sharing your experience. We're glad Brad could provide the reassurance you needed during a stressful time. Your feedback means a lot to us. "
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Kyle

February 13, 2026

5  out of  5
rating by Kyle
"Amazing work from Orion, he helped me get a quote and insure my converted school bus all in the same day with absolutely no problems. Absolutely recommend this guy for any RV and schoolie needs. Will be posting this man and his group in any schoolie forum requesting insurance"
We responded:
"Thank you, Kyle, for sharing your experience! Orion will be glad to know he could assist you with insuring your converted school bus so smoothly. We appreciate your recommendation and support in the schoolie community. "
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James Hadley

February 13, 2026

5  out of  5
rating by James Hadley
"Laurie was awesome help today with a change i needed done. We are so happy to have switched over our insurance and can only say positive things about everyone in this office. If you find yourself looking for new insurance or a need to change with no reservations my family says give them a call."
We responded:
"Hi James - thank you for such a thoughtful review for Chadd and your experience with the agency! Welcome to the Farm! -Damon"
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Ajay Augustine

February 11, 2026

5  out of  5
rating by Ajay Augustine
"I had to update my policy and Laurie was able to quickly make the changes"
We responded:
"Thank you, Ajay, for sharing your experience. It's great to hear that Laurie was able to assist you efficiently with your policy update. We appreciate your feedback!"
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shayne emery

February 10, 2026

5  out of  5
rating by shayne emery
"outstanding customer service experience . He gave me a great qoute. i recommend for good insurance and a great attitude"
We responded:
"Thank you, Shayne, for your review! We're glad to hear that you had an outstanding customer service experience and that you found the quote satisfactory. Your recommendation means a lot to us. "
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Jim Stromberg

February 10, 2026

5  out of  5
rating by Jim Stromberg
"(In case the first review was incomplete) My service call experience re auto insurance with Laury was excellent! She was courteous, helpful and efficient!!! (BTW the automatic response shows my name as Jim, but it is actually Bob. My son is Jim, but he lives in St. Louis and I’m not sure he is insured by State Farm.)"
We responded:
"Thank you for sharing your experience, Bob! We're glad to hear that Laury provided courteous, helpful, and efficient service during your auto insurance call. We appreciate your feedback and look forward to assisting you again. "
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Stacy Brown

February 9, 2026

5  out of  5
rating by Stacy Brown
"Definitely 5 stars!!! These guys are amazing!!! I had a meeting with Orion last week to go over a couple things, I can't tell you how much I appreciate his honesty and his time. One of my issues was my drive safe and save app wasn't working nor was the app on my phone. Orion sent me out to Laurie at the front desk, who, with her magic, fixed it all. And she was so patient and helpful. Thank you sooooo much Laurie!! Without you I would still be cussing at my phone lol.."
We responded:
"Hi Stacy! Thank you for the ⭐️⭐️⭐️⭐️⭐️! We appreciate the review! -Damon"
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annedroid1960

February 6, 2026

5  out of  5
rating by annedroid1960
"Chadd Pheiffer reached out to me from Damon Priddy's State Farm office in Springfield on January 20. I enjoyed an incredible conversation with Chadd that day. Based on that interaction alone, I immediately switched my car and renter's insurance back to State Farm where I had been a customer of theirs in the past. Chadd also quoted me a much lower monthly rate than I had been paying for my car insurance and renter's insurance with another company.

Chadd Pheiffer is the real deal, folks—honest, knowledgeable, friendly, genuine, and has good follow-through. He is an interesting person, to boot. I also appreciated hearing some stories he told me about some things he and others in Damon Priddy's award winning office are doing to help out people in their local community..."
We responded:
"Thank you, annedroid1960, for sharing your experience with Chadd Pheiffer from our Springfield office. It's great to hear that his honesty, knowledge, and genuine approach made such a positive impact, and we're glad you found a better rate with us. We appreciate your trust in returning to State Farm and look forward to serving you. "
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Jake Szabelski

February 6, 2026

5  out of  5
rating by Jake Szabelski
"Damon Priddy"
We responded:
"Thank you for the 5 stars, Jake Szabelski! We appreciate it."
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Elizabeth Young

February 5, 2026

5  out of  5
rating by Elizabeth Young
"Thaks"
We responded:
"Thank you for the 5 stars, Elizabeth! We appreciate it."
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Wilson Terraza

February 4, 2026

5  out of  5
rating by Wilson Terraza
"Great customer service, helped me find a great price for Car insurance in my state!"
We responded:
"Thank you, Wilson, for your feedback! We're glad our team could assist you in finding a great price for car insurance. Your support means a lot to us. "
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Andy Snyder

February 3, 2026

5  out of  5
rating by Andy Snyder
"Chad was awesome. Kind, patient, and spoke to me like a human being. My quote through his office was the lowest of anyone in town or online, by a landslide! I will remain with these guys for good!"
We responded:
"Thank you, Andy, for your feedback! It's great to hear that Chad provided you with such a positive experience and a competitive quote. We look forward to continuing to serve you. "
Profile photo of Jonathan Perera

Jonathan Perera

February 3, 2026

5  out of  5
rating by Jonathan Perera
"I've had my RV and mobile business insured with State Farm and this agency for over 3 years now. There's been a couple claims over the years, but nothing too serious until recently...

What could've easily turned into a nightmare situation is now working out best case scenario. I am endlessly grateful for how Brad, Damon, Orion, and the entire team advocated for me. When shit hits the fan you get to see who's really there for you, and State Farm absolutely had my back!"
We responded:
"Thank you so much Jonathan! It was a pleasure working with you on your awesome RV and following your “Bus voyage”! Thanks for taking the time to shoot us a review! Much appreciated! -Damon"
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MarthA. Nelson

February 2, 2026

5  out of  5
rating by MarthA. Nelson
"Glad I switched over to State Farm for car insurance and home owners. Chad Pheiffer was my agent was very kind got better coverage and cheaper rates. Thanks so much for all your help."
We responded:
"Thank you, Martha, for sharing your experience! It's great to hear that Chadd was able to assist you in finding better coverage at a more affordable rate. We appreciate your trust in us for your car and homeowners insurance needs. "
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Tim

January 30, 2026

5  out of  5
rating by Tim
"Marc was very helpful and honest with me through it all."
We responded:
"Thank you, Tim, for your feedback. We're glad to hear that Marc was helpful and honest with you. Your support means a lot to us. "
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John Hurt

January 29, 2026

5  out of  5
rating by John Hurt
"Over time I have watched Damon grow his business and create success. We are glad as a company to see the growth and appreciate the attention to detail and resolve to get us the right coverage for our vehicles. Marc Reeves is our agent and we own a midsize freight company. Great service and continual communication is key to the service they provide."
We responded:
"Thank you, John, for your thoughtful review. It's great to hear that Marc Reeves and our team have been able to provide the attention to detail and communication you value for your freight company. We appreciate your support and look forward to continuing to serve your insurance needs."
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aleta

January 27, 2026

5  out of  5
rating by aleta
"Marc and Brad were extremely helpful, knowledgeable and thorough in helping me switch to State Farm for my car and renters insurance. Highly recommend!"
We responded:
"Thank you, Aleta, for your kind words about Marc and Brad. It's great to hear they were helpful and knowledgeable in assisting you with your switch to State Farm. We appreciate your recommendation!"
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C C

January 26, 2026

5  out of  5
rating by C C
"Marc Reeves was very helpful."
We responded:
"Thank you, C C, for your feedback. We're glad to hear that Marc Reeves was able to assist you effectively. Your support means a lot to us. "
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Caleb

January 26, 2026

5  out of  5
rating by Caleb
"They did a fantastic job communicating and being very polite and helpful"
We responded:
"Thank you, Caleb, for your feedback! We're glad to hear that our communication and service met your expectations. Your support means a lot to us."
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Florence Weaver

January 22, 2026

5  out of  5
rating by Florence Weaver
"Laurie has given me great customer service. It's a pleasure to do business with her."
We responded:
"Thank you, Florence, for your kind words about Laurie. We're glad to hear that she has provided you with great customer service. It's always a pleasure to assist you with your insurance needs."
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Rochelle

January 22, 2026

5  out of  5
rating by Rochelle
"BEST SERVICE EVER 🤙"
We responded:
"Hi Rochelle! ! I appreciate the review and shout out on Google. We definitely strive to be the best at what we do! :-) -Damon"