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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Bruss

December 16, 2025

5  out of  5
rating by Steven Bruss
"Laurie is always pleasant and helpful, and provides great customer service."
We responded:
"Hi Steven! Thank you so much for taking a moment to review and giving Laurie a shout out! I am very happy to hear she took great care of you! -Damon"
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Patrick Lenz

December 16, 2025

5  out of  5
rating by Patrick Lenz
"Marc Reeves has been extremely helpful in the transition to new policies through StateFarm. Saving my family thousands a year."
We responded:
"Thank you, Patrick, for sharing your experience with us. It's great to hear that Marc has been able to assist you in transitioning to new policies and saving your family money. We appreciate your feedback and support. Welcome to my agency! -Damon "
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Alan Baker

December 12, 2025

5  out of  5
rating by Alan Baker
"Brad has been great to work with. He is professional, polite and responds quickly to ensure we are well taken care of. A+"
We responded:
"Thank you, Alan, for sharing your experience with Brad. It's great to hear that his professionalism and quick responses have made a positive impact. We appreciate your feedback!"
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Ruby Scherpinsky

December 11, 2025

5  out of  5
rating by Ruby Scherpinsky
"Laurie was incredibly informative and answered all of my questions with kindness and respect. When she wasn’t sure about something, she took the time to find the correct information. I’m very happy and truly impressed with the customer service she provided today."
We responded:
"Thank you, Ruby, for sharing your experience with Laurie. It's great to hear that she was informative and took the time to ensure you received accurate information. We appreciate your feedback and look forward to assisting you again."
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Chad

December 11, 2025

5  out of  5
rating by Chad
"Chadd Phieffer was extremely helpful and great to talk on the phone with. Felt like we could of talked for an hour. Answered every question and explained everything perfectly. Highly recommend!!"
We responded:
"Thank you, Chad, for sharing your experience with Chadd Phieffer. It's great to hear that he was able to provide such helpful and thorough assistance over the phone. We appreciate your recommendation!"
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Brian Carbone

December 10, 2025

5  out of  5
rating by Brian Carbone
"Since becoming a State Farm customer through Damon Priddy's agency, I have been impressed with the outstanding level of customer service I experience. Working with Brad was no exception. I had a question regarding an insurance question with one of my vehicles. Brad's response was exceptional, and was able to resolve my issue quickly."
We responded:
"Hi Brian! Thanks much - it was a pleasure working with you! Reach out any time! -Damon"
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Rodney Stokes

December 10, 2025

5  out of  5
rating by Rodney Stokes
"Laurie at Damon Priddy State Farm did an outstanding job assisting me with my drive safe and save today. Great individual."
We responded:
"Thank you, Rodney, for sharing your experience with Laurie at our agency. We're glad to hear she was able to assist you effectively with your Drive Safe & Save program. Your feedback is greatly appreciated. "
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Daniel Streckert

December 8, 2025

5  out of  5
rating by Daniel Streckert
"Ashley Bradford was knowledgeable, patient and professional in presenting all insurance/ coverage options to me."
We responded:
"Hello Daniel! Thank you so much for taking a moment to submit a review for Ashley! Much appreciated and welcome to the agency!!! -Damon"
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Matthew Burger

December 3, 2025

5  out of  5
rating by Matthew Burger
"Brad made this awful experience an easier one to manage. Didn’t realize how many calls and how much time it took post accident, but Brad was there step by step helping us through the thick of it. Great communication, responded really quickly. Thanks Brad and team!!!"
We responded:
"Thank you for your feedback Matthew!! It's great to hear that Brad was able to support you through the process and make it more manageable. We appreciate your kind words and are here whenever you need us. Always great working with you! --Damon"
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Madison Parkhurst

November 26, 2025

5  out of  5
rating by Madison Parkhurst
"Brad and Chad super awesome!!"
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Elegant _Shot

November 25, 2025

5  out of  5
rating by Elegant _Shot
"Thank you for the quick follow-up and listening to my questions @brad"
We responded:
"Thank you so much for your review of your experience with Chadd! Welcome to the agency! -Damon"
Profile photo of Don Parth

Don Parth

November 20, 2025

5  out of  5
rating by Don Parth
"Very easy to work with."
We responded:
"Thank you, Don, for your feedback. It's great to hear that you found the process easy. We look forward to assisting you again in the future."
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Jeffery Clark

November 12, 2025

5  out of  5
rating by Jeffery Clark
"Laurie was a huge help. I felt she addressed all my issue I had. Every time I have dealt with this office they always go above and beyond to make sure I was taken care of."
We responded:
"Hi Jeffery, thank you so much for this great review! I really appreciate you taking a moment to give a shout out to the team! -Damon"
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Iverson Miles

November 10, 2025

5  out of  5
rating by Iverson Miles
"chadd is the guy he made all my questions easy to answer and understand. i would definitely recommend this guy."
We responded:
"Welcome to the agency Iverson and thank you for the review! -Damon"
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Toni Humphres

November 7, 2025

5  out of  5
rating by Toni Humphres
"Mark is awesome. He insured me in just a few minutes. Hes a great buisinessman"
We responded:
"Hi Toni, welcome to the agency and thank you for the review of your experience with Marc! I appreciate it! -Damon"
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Noe Arciniegas

November 6, 2025

5  out of  5
rating by Noe Arciniegas
"I had the pleasure of talking with Chadd Pheiffer. You can tell he is passionate about what he does and he really wants to get you the best deal. I know because I’ve called a lot of other insurance companies. Calling Chadd was the best choice I’ve done all year. Chad was able to cut my current commercial auto policy almost in half. I was really stressing over my progressive comercial auto policy where I have six vehicles and only one with full coverage. Now I got all those vehicles with full coverage and I’m paying almost half less of what I was paying with progressive. I had a friend recommend him before and I only wish I would have called sooner. Calling and ask to speak with Chadd Pheiffer, you will not regret it. And tell him Noah sent you."
We responded:
"Noah, thank you so much for sharing your experience! I’m thrilled to hear that Chadd was able to help you save significantly on your commercial auto insurance while improving your coverage. My team at Damon Priddy State Farm takes pride in helping drivers and business owners in Springfield and beyond the right protection at the right price. We know switching from other companies like Progressive can be stressful, and it’s great to see how much peace of mind you’ve gained with your new policy. We truly appreciate your trust, your kind words, and your recommendation. We’ll be sure to share your feedback with Chadd and the rest of my team. Thanks again for choosing Damon Priddy State Farm – your local insurance agency for auto, home, life, and business insurance in Springfield and the surrounding area! —Damon"
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Izobel Harris

November 4, 2025

5  out of  5
rating by Izobel Harris
"Brad Howlett is awesome !"
We responded:
"Thank you Izobel, I appreciate the review of your experience! -Damon"
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Anthony Peterson

November 4, 2025

5  out of  5
rating by Anthony Peterson
"Brad is the best I’ve worked with"
We responded:
"Hi Anthony, thank you so much for the review and shout out for Brad! Much appreciated! -Damon"
Profile photo of Nickson Kiptoo

Nickson Kiptoo

October 31, 2025

5  out of  5
rating by Nickson Kiptoo
"Chadd is very friendly, quick and knowledgeable about insurance. We were able to get both personal car and commercial insurance coverage at a very reasonable rate. I’d recommend him!!"
We responded:
"Thank you Nickson! Welcome to the agency and I appreciate your review for Chadd! Very happy to hear we assisted with your auto and commercial insurance. Welcome again, -Damon"
Profile photo of Devion Ross

Devion Ross

October 31, 2025

5  out of  5
rating by Devion Ross
"They get the job done. They are quick, efficient and Mark was very friendly and knowledgeable. Would recommend."
We responded:
"Thank you Rosa!! We appreciate your review!! -Damon"
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Scott McCloud

October 29, 2025

5  out of  5
rating by Scott McCloud
"I've called all the numbers fell for all the tricks.In the end, these guys are cheaper than any place.I've found definitely better coverage for the money.I'm paying"
We responded:
"Welcome to the agency Scott! Too bad it took so many of those calls before you found us, but glad you’re here and saved a little money too! Thank you for the review of your experience! -Damon"
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kari obrien

October 28, 2025

5  out of  5
rating by kari obrien
"I have been with the state farm family since I was 15 years old so almost 24 years. My grandma, mother and myself was with Mike before he retired. I wasn't sure if the new agent (Damon Priddy) was going to be just as efficient as Mike was but I have to say he's certainly not a disappointment! Shout out to Laurie and all the other team members who help me with all my questions and concerns"
We responded:
"Hi Kari, Thank you so much for the review! I appreciate the loyalty to the office and working with us through Mike's retirement. You're definitely still in good hands :-) Thank you again for the review - Damon"
Profile photo of Prem Kumar Sanjeevi Gandhi

Prem Kumar Sanjeevi Gandhi

October 23, 2025

5  out of  5
rating by Prem Kumar Sanjeevi Gandhi
"Amazing service, shoutout to chadd, who patiently explained everything about insurance in detail."
We responded:
"Hello, thank you so much for the great review! Very happy to hear Chadd took great care of you an getting your insurance in place. Welcome to the agency! -Damon"
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kennette logan

October 18, 2025

5  out of  5
rating by kennette logan
"Very nice and friendly"
We responded:
"Thank you Kennette! We appreciate you! -Damon"
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Katie Nicole

October 17, 2025

5  out of  5
rating by Katie Nicole
"Great experience !"
We responded:
"Thank you for coming to our annual event Katie! "