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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MarthA. Nelson

February 2, 2026

5  out of  5
rating by MarthA. Nelson
"Glad I switched over to State Farm for car insurance and home owners. Chad Pheiffer was my agent was very kind got better coverage and cheaper rates. Thanks so much for all your help."
We responded:
"Thank you, Martha, for sharing your experience! It's great to hear that Chadd was able to assist you in finding better coverage at a more affordable rate. We appreciate your trust in us for your car and homeowners insurance needs. "
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Tim

January 30, 2026

5  out of  5
rating by Tim
"Marc was very helpful and honest with me through it all."
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annedroid1960

January 30, 2026

5  out of  5
rating by annedroid1960
"Chadd Pheiffer reached out to me from Damon Priddy's State Farm office in Springfield on January 20. I enjoyed an incredible conversation with Chadd that day. Based on that interaction alone, I immediately switched my car and renter's insurance back to State Farm where I had been a customer of theirs in the past. Chadd also quoted me a much lower monthly rate than I had been paying for my car insurance and renter's insurance with another company. Chadd Pheiffer is the real deal, folks—honest, knowledgeable, friendly, genuine, and has good follow-through. He is an interesting person, to boot. I also appreciated hearing some stories he told me about some things he and others in Damon Priddy's award winning office are doing to help out people in their local community..."
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John Hurt

January 29, 2026

5  out of  5
rating by John Hurt
"Over time I have watched Damon grow his business and create success. We are glad as a company to see the growth and appreciate the attention to detail and resolve to get us the right coverage for our vehicles. Marc Reeves is our agent and we own a midsize freight company. Great service and continual communication is key to the service they provide."
We responded:
"Thank you, John, for your thoughtful review. It's great to hear that Marc Reeves and our team have been able to provide the attention to detail and communication you value for your freight company. We appreciate your support and look forward to continuing to serve your insurance needs."
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Florence Weaver

January 22, 2026

5  out of  5
rating by Florence Weaver
"Laurie has given me great customer service. It's a pleasure to do business with her."
We responded:
"Thank you, Florence, for your kind words about Laurie. We're glad to hear that she has provided you with great customer service. It's always a pleasure to assist you with your insurance needs."
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Mike Meiers

January 22, 2026

5  out of  5
rating by Mike Meiers
"Been shopping for a new insurance company for a while. Decided to give State Farm another chance and was glad I did. Marc Reeves reached out and got me an incredible rate. Thoroughly explained the coverages and also mentioned renters insurance as another option."
We responded:
"Thank you, Mike, for sharing your experience! It's great to hear that Marc Reeves was able to assist you with an incredible rate and provide detailed explanations of your coverage options. We're glad you decided to give us another chance. "
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Rochelle

January 22, 2026

5  out of  5
rating by Rochelle
"BEST SERVICE EVER 🤙"
We responded:
"Hi Rochelle! ! I appreciate the review and shout out on Google. We definitely strive to be the best at what we do! :-) -Damon"
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Evan James

January 22, 2026

5  out of  5
rating by Evan James
"I am super excited to have switched over from Progressive to State Farm. I was paying much more with Progressive than I am now, saving me hundreds of dollars a year. Brad was super helpful and guided me in the right direction to get a home, auto, and life insurance bundle. Chad had the quotes ready to go within a few hours and discussed all my options and kept the same coverages I had before. Looking forward to continuing my business with them and being able to talk to a business that is deeply rooted in community and serving central Illinois."
We responded:
"Thank you, Evan, for sharing your experience with us! It's great to hear that Brad and Chad were able to assist you in finding the right insurance bundle and saving you money. We look forward to continuing to serve you and the central Illinois community. "
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Beth Schmidt

January 21, 2026

5  out of  5
rating by Beth Schmidt
"Laurie was very helpful and very friendly I enjoyed working with her. She remember me from last week when I called to discuss my payment."
We responded:
"Hi Beth, thank you so much for taking a moment to review your experience with Chadd and getting your insurance moved over to the agency! Welcome and thanks again! -Damon"
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Oto-obong Effiong

January 20, 2026

5  out of  5
rating by Oto-obong Effiong
"Laurie was very helpful, knowledgeable, and easy to work with. She answered all my questions and made the process smooth and stress-free. Highly recommend Laurie at Damon Priddy State Farm!"
We responded:
"Thank you, Oto-obong Effiong, for your kind words about Laurie. We're glad to hear she was helpful and made the process smooth for you. Your recommendation means a lot to us. "
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Connie Stutes

January 20, 2026

5  out of  5
rating by Connie Stutes
"Friendly and very helpful but not pushy! March and Brad have both been very nice and helpful! Highly recommend this office!"
We responded:
"Thank you, Connie, for your feedback! We're glad to hear you found our team friendly and helpful without feeling pressured. Your support means a lot to us. "
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Jill Moorhead

January 16, 2026

5  out of  5
rating by Jill Moorhead
"Staff is friendly and very pleasant to deal with. We receive timely responses to our inquiries and helpful suggestions regarding our coverage and policies. Brad recently helped me to get a claim started and was super helpful when I needed to send supporting documentation. Thanks!"
We responded:
"Always a pleasure Jill! Thank you for taking the time to give us a shoutout in a review! -Damon"
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John Avelis Jr

January 8, 2026

5  out of  5
rating by John Avelis Jr
"Marc Reeves was a great representative, I had a good experience buying policies from him."
We responded:
"Thank you, John, for sharing your experience with Marc Reeves. It's great to hear that you had a good experience buying policies. We appreciate your feedback and support."
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Kenizbarbie

January 6, 2026

5  out of  5
rating by Kenizbarbie
"I should wait to leave this review after I have the insurance for a while haha but Chad is awesome communication and was the smoothest insurance I’ve ever gotten thanks again!!"
We responded:
"Hello “Kenizbarbie”… thank you so much for the five-star review and recognizing Chadd! We appreciate it and welcome to the agency! -Damon"
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harriett Mohr

January 2, 2026

5  out of  5
rating by harriett Mohr
"Chadd was amazing. Best agent in town. Highly Recommend!"
We responded:
"Thank you, Harriett, for your kind words about Chadd. We're glad to hear you consider him the best agent in town. Your recommendation means a lot to us. "
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Priya Antil

December 31, 2025

5  out of  5
rating by Priya Antil
"Chad is amazing and super friendly. Highly recommend him!!!"
We responded:
"Thank you, Priya, for your kind words about Chad. We're glad to hear that you found him amazing and friendly. Your recommendation means a lot to us. "
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Brooke Baker

December 31, 2025

5  out of  5
rating by Brooke Baker
"He was great listened to my needs and got me set up so fast he was able to cut my bill in half"
We responded:
"Thank you, Brooke, for sharing your experience! It's great to hear that we could address your needs quickly and help reduce your bill. We're here whenever you need us. "
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Michelle Hazen

December 30, 2025

5  out of  5
rating by Michelle Hazen
"Laurie is always so helpful and pleasant!"
We responded:
"Thank you, Michelle, for your feedback! We're glad to hear that Laurie has been helpful and pleasant during your interactions. Your support means a lot to us. "
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Mark Lawson

December 30, 2025

5  out of  5
rating by Mark Lawson
"Chadd Pheiffer helped me obtain my new policies in a quick and and courteous manner."
We responded:
"Thank you, Mark, for sharing your experience with Chadd Pheiffer. It's great to hear that he was able to assist you quickly and courteously with your new policies. We appreciate your feedback!"
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Kamal Abdallah

December 19, 2025

5  out of  5
rating by Kamal Abdallah
"Chadd was very polite and professional…."
We responded:
"Thank you, Kamal, for your feedback. We're glad to hear that Chadd provided you with polite and professional service. Your support means a lot to us. "
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Annette Denby

December 19, 2025

5  out of  5
rating by Annette Denby
"Marc Reeves was a great help in getting me the coverage I needed for a great project ce!"
We responded:
"Thank you, Annette, for sharing your experience with us. It's great to hear that Marc was able to assist you in finding the right coverage for your project. We appreciate your feedback and support. "
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Tessa Bennett

December 17, 2025

5  out of  5
rating by Tessa Bennett
"I’ve been with State Farm for over 4 years, they have been the only company to get me the insurance I want at a lower price than others. Since being with Damon Priddys office, I’ve worked with Brad on an insurance claim. It was a mess with the another insurance company and he called them for me to clear things up. It was taken care of within an hour of his call to them and I am so appreciative of his help. I have also bundled home and auto with them after a few years. The claims team has great customer service as well, they explain things and seem to care about how they speak to you."
We responded:
"Hi Tessa! Thank you so much for taking a moment to give a review of your experience… and recognize Mikaela! We appreciate it!! -Damon"
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Steven Bruss

December 16, 2025

5  out of  5
rating by Steven Bruss
"Laurie is always pleasant and helpful, and provides great customer service."
We responded:
"Hi Steven! Thank you so much for taking a moment to review and giving Laurie a shout out! I am very happy to hear she took great care of you! -Damon"
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Patrick Lenz

December 16, 2025

5  out of  5
rating by Patrick Lenz
"Marc Reeves has been extremely helpful in the transition to new policies through StateFarm. Saving my family thousands a year."
We responded:
"Thank you, Patrick, for sharing your experience with us. It's great to hear that Marc has been able to assist you in transitioning to new policies and saving your family money. We appreciate your feedback and support. Welcome to my agency! -Damon "
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Alan Baker

December 12, 2025

5  out of  5
rating by Alan Baker
"Brad has been great to work with. He is professional, polite and responds quickly to ensure we are well taken care of. A+"
We responded:
"Thank you, Alan, for sharing your experience with Brad. It's great to hear that his professionalism and quick responses have made a positive impact. We appreciate your feedback!"